Customer Service is the prime marketing strategy at DETEK. Technical expertise is readily available from well trained and experience personnel with over 90 cumulative years of NDT background. By coupling our broad product range with competent sales engineering experience, we are able to properly analyze customer applications. This allows us to recommend the best NDT method of solving the customer's application and to provide optimum product selection. Customer requirements can be quickly met with our substantial local and supplier inventories.
Customer training can be provided through many means, such as formal classroom training by the manufacturers and certified consultants we are associated with. Our field sales personnel are also well versed, experienced in the products we sell, and are able to assist customers in basic familiarization and application development.
DETEK also offers a complete field service and maintenance capability on our X-Ray product lines. This includes installation, repair and preventive maintenance contracts on automatic x-ray film processors. Our field service personnel are factory trained. Our technician has been factory trained on Waygate X-ray products and has many years experience with other product lines.
Customer training can be provided through many means, such as formal classroom training by the manufacturers and certified consultants we are associated with. Our field sales personnel are also well versed, experienced in the products we sell, and are able to assist customers in basic familiarization and application development.
DETEK also offers a complete field service and maintenance capability on our X-Ray product lines. This includes installation, repair and preventive maintenance contracts on automatic x-ray film processors. Our field service personnel are factory trained. Our technician has been factory trained on Waygate X-ray products and has many years experience with other product lines.